WebSteve Mace British Gas. April 4, 2024 ·. Why is there no usage data for my account since 16th Feb? (Smart meter). I believe others are having this problem. I saw in an obscure place on your web site these was a technical problem. WebDownload our app. Solve it with the British Gas app Energy customers We're updating our system. We’ve been building a completely new customer platform to make things better for you. As part of this we’ve launched a brand new app, full of features to help you manage your energy. We’re still in the process of moving our customers onto the ...
Many British Gas smart meter customers STILL can
WebThis nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2024. Useful 1. Share. Read 2 more reviews about British Gas Evolve. NW. Nicky Ward. WebApr 7, 2024 · I have a smart meter and get my gas and electricity from British Gas. Until about 1 month ago I could log into my British Gas online account and see my energy … hanging multiple pictures on one wall
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WebJul 28, 2024 · You are right Octopus, like all suppliers, is struggling to make smart metering work. For over 6 months now, they have had an issue with one particular model of electricity meter that is not sending out 30 minute usage data which is used for t-o-u tariff billing. Fixing the problem rests with the meter manufacturer. 26 July 2024 at 1:16PM. WebAug 11, 2024 · There could be a number of things that's causing this @aza23 , like the IHD being too far from the new gas meter, or the gas meter not linked up with us yet. Reach out to our Customer Care team for this to be checked, if it's still an issue of course! - Send over a PM via Facebook. - A DM via Twitter: @OVOEnergy. WebMel White British Gas. March 14 ·. On line account and British Gas App not showing energy usage or detailed history since 17th February 2024 !!!!! Despite phone calls, emails and complaints and being told it will be resolved with 24-48 hours it's still not working. How do you expect people to budget when prices are rising so quickly !!! hanging my head in shame